Mystery Palm Pal
Mystery Palm Pal is backordered and will ship as soon as it is back in stock.
New to collecting Palm Pals, or simply indecisive about the next one to add to your collection? Let us choose one for you! We'll select a Palm Pal at random from our mystery bags!
Don't worry about receiving one you already have - let us know which ones are in your collection already, and which ones you've been eyeing up for your next picks!
We'll try our best to accomodate you!
Bag not included.
Palm Pals are part of Aurora's Eco-Friendly initiative and come with inner fibre fill and beans made from recycled plastic materials. Our hang tags are recyclable with our cloth labels being made from recycled materials.
Delivery and Shipping
Delivery and Shipping
- For orders that don’t include a Mystery Box or Fable Scoop: UK orders are dispatched within 1-2 working days and typically arrive within 3-5 working days after dispatch. International delivery times vary by destination - you’ll receive a tracking number once your order is on its way so you can keep an eye on it.
- Mystery Boxes/Fable Scoops typically take longer, and times may be up to a week before dispatch.
Mystery Palm Pal
Mystery Palm Pal is backordered and will ship as soon as it is back in stock.
Frequently Asked Questions
Shipping
What countries do you ship to?
What countries do you ship to?
We currently ship to the United States, Canada, Australia, Europe and the UK. To enquire about shipping to a different destination, please contact us.
How long will it take to receive my order?
How long will it take to receive my order?
Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).
Returns and Refunds
How do I return a product?
How do I return a product?
Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).